Privacy Policy

1. Overview

Full Time Show (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. It applies to all users of our platform at fulltimeshow.in and related services.

2. Information We Collect

We collect the following categories of information:

• Account information — Name, email address, phone number, and password (stored as a hashed value) provided during registration.
• Booking data — Events booked, pass types selected, quantity, and booking timestamps.
• Payment information — Transaction IDs and payment status. We do not store card numbers, CVV, or bank account details. All payment data is handled by Razorpay.
• Usage data — Pages visited, events viewed, and interactions with the platform (e.g., saved events, likes) to improve recommendations.
• Device & technical data — IP address, browser type, and device information collected automatically via server logs.

3. How We Use Your Information

• To process ticket bookings and send confirmation emails
• To deliver your digital tickets (QR codes) via email and dashboard
• To verify your identity and authenticate your account
• To send booking-related notifications and event updates
• To improve the platform based on usage patterns
• To comply with legal obligations and prevent fraud

We do not use your personal data for automated decision-making or profiling for advertising purposes.

4. Payment Data & Razorpay

All payments on Full Time Show are processed by Razorpay Software Private Limited, a PCI DSS–compliant payment gateway. When you make a payment, your card or banking details are entered directly on Razorpay's secure interface and are never transmitted to or stored on Full Time Show servers.

Razorpay's handling of your payment data is governed by their Privacy Policy.

5. Data Sharing

We do not sell your personal information. We may share data with:

• Event organisers — Limited booking details (name, email) required for event entry validation
• Razorpay — For payment processing
• Legal authorities — When required by law or court order

6. Data Security

We implement industry-standard security measures including HTTPS encryption, hashed password storage, and JWT-based authentication to protect your data. While we take reasonable steps to secure your information, no method of internet transmission is 100% secure.

7. Cookies

We use essential cookies and local storage tokens to keep you logged in and maintain session state. We do not use third-party advertising cookies or tracking pixels. You can clear browser cookies at any time, though this will log you out of the platform.

8. Data Retention

We retain your account data for as long as your account is active. Booking records are retained for a minimum of 3 years for accounting and legal compliance. You may request deletion of your account and associated personal data by contacting us.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete information via your Profile page
• Request deletion of your account and personal data
• Withdraw consent for marketing communications at any time

To exercise any of these rights, contact us at support@fulltimeshow.in.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the “Last updated” date at the top of this page. Continued use of the platform constitutes your acceptance of the revised policy.

11. Contact

For privacy-related concerns, write to us at support@fulltimeshow.in or call +91 6261933009.